Most website policies are copied from someone else, and protect someone else.
Terms of service and a privacy policy feel like boxes to check, so most businesses paste in something they found online. The problem is that those documents describe a different company, and when a customer dispute or a privacy question comes up, they do not cover you.
Good website policies are not decoration. They set the rules between you and your users, limit your risk, and, increasingly, keep you on the right side of privacy law.
A privacy policy that does not match what your site actually does is worse than none. It is a promise you are not keeping.
We write policies that match your actual business.
We look at how your site works
What you collect, what you sell, and how customers actually use it.
We write to your reality
Policies that describe your business, not a template built for someone else.
We cover the risk that matters
Liability, disputes, and the privacy rules that apply to you.
We keep it readable
Clear enough that you know what you are telling your users.
A few things worth checking first.
Before you assume your current policies are fine, it is worth knowing:
- Do you collect emails, payments, or any personal data?
- Do you sell to customers in other states or countries?
- Do your current terms actually match what your site does?
- Would your policy hold up if a customer or regulator challenged it?
If you are not sure what applies to you, that is common, and it is a quick thing to sort out.
The policies your site needs.
A few things clients ask.
Can I just use a template?
You can, but templates describe a generic business. The risk is that yours does something the template does not cover, which is exactly when it matters.
Do I really need a privacy policy?
If you collect any personal data, including emails, almost certainly yes, and in many places it is legally required.
My site already has policies. Should I have them checked?
If they were copied or written years ago, yes. The most common problem is a policy that no longer matches what the business actually does.
Not sure your site is covered?
Send us your site. If we are a good fit, we will get your policies right.
Talk to us
Practical legal counsel for businesses building something worth protecting.